After-sales support

One-time purchase for lifetime service

After-sales Service

Demander reason:

Because steel is a bulk commodity, if due to the buyer's reasons, need to return goods, the buyer is required to bear our logistics costs, storage and other costs. If the steel has been processed, cut and damaged, it will not be returned, please understand.

Reasons for supplier:

If the seller causes the return, the seller is responsible for the return, and bear the cost.

(1) Quantity Objection: If the buyer finds any quantity objection to the materials within one working day after receiving the materials (reasonable pound difference shall be put forward in writing, and the packaging of the materials shall be kept intact and the pound list shall be faxed.

(2) Quality objection: within 15 working days after receiving the materials, if the buyer finds any quality problems in the materials, please submit them in writing. The acceptance standard shall be subject to the technical standard of the material manufacturer, and the objection shall be handled by the steel mill. standard.

After-sales Hotline

After-sales Support

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After-Sales Service Commitment

After Sales Service Commitment

After Sales Service Commitment

Consulting Bulk Order Discounts

Jiuzhou Metal is committed to providing the most reliable and satisfactory steel and metal product solutions to global users. 

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Request A Sample

Jiuzhou Metal is willing to provide free samples to our customers for testing, small quantities of samples are free.Please note that sample shipping costs will be borne by the customer.

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Request Customized Solution

The company is committed to providing the most reliable and satisfactory customized supply of steel and metal products to global users.

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Get A Quote

Jiuzhou Metal is committed to providing the most reliable and satisfactory steel and metal product solutions to global users. 

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